We strive to deliver the highest quality logistics and cargo services. However, this Refund and Cancellation Policy applies if you need to request a refund or cancel a booking.

1. Refund Policy

Refunds are granted under the following conditions:

  • Non-Delivery of Services: If the agreed service cannot be delivered due to our fault.
  • Service Not as Agreed: If the delivered service does not match the agreed terms.
  • Duplicate or Excess Payment: Refunds for overpayment will be processed after verification.

Non-Refundable Cases

Refunds are not applicable in the following scenarios:

  • Once a service has commenced or been fully delivered.
  • Delays caused by unforeseen external factors, such as weather or customs issues.
  • Payments made for discounted or promotional services, unless otherwise stated.

2. Cancellation Policy

a. Customer-Initiated Cancellations

  • Cancellation requests must be made in writing via Support@reddyannacargo.live or by calling 7770973122.
  • Cancellations will only be accepted if requested before the service begins.

b. Company-Initiated Cancellations

We reserve the right to cancel services under the following conditions:

  • Incorrect or incomplete information provided by the customer.
  • Non-payment or delays in payment.
  • Operational or external factors beyond our control.

Refunds for such cancellations will be evaluated on a case-by-case basis.

3. Refund Process

  • Refund requests should be submitted in writing to Support@reddyannacargo.live with relevant details.
  • Approved refunds will be processed within 7-10 business days via the original payment method unless otherwise agreed.

4. Contact Us

For inquiries regarding refunds or cancellations, please contact:

5. Changes to This Policy

We reserve the right to modify this Refund and Cancellation Policy at any time. Updates will be posted on our website with the revised effective date.

By using our services, you acknowledge and agree to this Refund and Cancellation Policy.